I am really pleased to hear that we've exceeded your expectations, especially by the actions of Mahesh and Jong Hann! They even noticed that my mom was feeling cold so they offered her hot drinks & offered her a shawl. We recommend calling ahead to confirm details. Dear AlfredLy, Thank you for returning to your second home! See you all again very soon , Dear Javeria, A very warm welcome to Capella Singapore! Capella Singapore, Sentosa Island: 2,432 Hotel Reviews, 3,272 traveller photos, and great deals for Capella Singapore, ranked #2 of 17 hotels in Sentosa Island and rated 4.5 of 5 at Tripadvisor. Own or manage this property? This is our third stay at the Capella, and we were looking forward to our return – this time opting for the villa so that we could bring our pet along. The staff & service makes all the difference! Warm Regards, Fernando Gibaja General Manager Capella Singapore, This was our first time at Capella and we stayed for 4 nights here in December. Capella Hotel Singapore is a luxury 5-star hotel & resort on Sentosa Island. I attended the wedding of my cousin last Sunday. This hotel also has a butler assigned to each guest on arrival, a fleet of Mercedes and Rolls-Royce Phantoms, and an excellent spa. So if you intend to come here for a honeymoon, I’d say.. manage your expectations and pray for good luck. This is the version of our website addressed to speakers of English in Singapore. Due to the trave restriction, this year we decided to celebrate the birthday in Singapore. Guests can enjoy an on-site restaurant, a lounge, and a poolside bar during their stay. We chose the Capella SIngapore as our destination, and the overall experience is incredible. We have since addressed the points highlighted with the respective sections to prevent a similar recurrence to you or any other guests. Capella Singapore, Sentosa Island: 2,409 Hotel Reviews, 3,247 traveller photos, and great deals for Capella Singapore, ranked #2 of 17 hotels in Sentosa Island and rated 4.5 of 5 at Tripadvisor. Yes, dry cleaning and laundry service are offered to guests. Now £444 on Tripadvisor: Capella Singapore, Sentosa Island. What are some restaurants close to Capella Singapore? Nearby attractions include Fort Siloso (0.3 miles), Floating Bridge at Siloso Beach (0.2 miles), and HydroDash (0.2 miles). Capella Singapore, Sentosa Island: Bekijk 2.332 beoordelingen, 3.209 foto's en aanbiedingen voor Capella Singapore, gewaardeerd als nr.2 van 17 hotels in Sentosa Island en … Largest landscaping at 33 acres of land. Which room amenities are available at Capella Singapore? Warm Regards, Fernando Gibaja General Manager Capella Singapore, Tripadvisor Plus Subscription Terms & Conditions, Hotels near Floating Bridge at Siloso Beach, Hotels near National Institute of Education. Yes, dry cleaning and laundry service are offered to guests. A fantastic hotel, great location and very friendly staff. Yes, it is 0.8 km away from the centre of Sentosa Island. Conveniently located restaurants include Cassia Restaurant, The Knolls, and The Garden. See 2,432 traveller reviews, 3,272 candid photos, and great deals for Capella Singapore, ranked #2 of 17 hotels in Sentosa Island and rated 4.5 of 5 at Tripadvisor. more. See 2,410 traveler reviews, 3,247 candid photos, and great deals for Capella Singapore, ranked #2 of 17 hotels in Sentosa Island and rated 4.5 of 5 at Tripadvisor. Warm Regards, Fernando Gibaja General Manager Capella Singapore. Book Capella Singapore, Sentosa Island on Tripadvisor: See 2,432 traveller reviews, 3,272 photos, and cheap rates for Capella Singapore, ranked #2 of 17 hotels in Sentosa Island and rated 4.5 of 5 … Capella Singapore, Sentosa Island: See 2,414 traveller reviews, 3,248 user photos and best deals for Capella Singapore, ranked #2 of 17 Sentosa Island hotels, rated 4.5 of 5 at Tripadvisor. We were a tad disappointed when we saw nothing in the room though they did later deliver a fruit platter, a Capella candle and three macarons :/ The stay was comfortable, I guess, until we bumped into another couple who had their honeymoon stay here for two nights. Capella Singapore, Sentosa Island: See 2,397 traveller reviews, 3,224 photos, and cheap rates for Capella Singapore, ranked #2 of 17 hotels in Sentosa Island and rated 4.5 of 5 at Tripadvisor. Yes, it conveniently offers a business center, meeting rooms, and a banquet room. An ultra-luxury resort situated on Sentosa Island, Capella Singapore transports guests into a setting of ultimate peace and tranquility. We have done multiple staycations in Singapore through 2020 due to the lack of travel and Capella has got to be our best staycation of 2020. It was a once in a lifetime occasion for us and we’ve spent quite abit for the Capella experience but unfortunately I would say that we felt quite disappointed. In addition, we called to request for a late checkout but were informed that our latest checkout timing is at 1pm. I'm sure the team will be very heartened to hear about your praises, especially Rina! You guys made our stay extremely memorable – THANK YOU so much for taking such good care of us. Nearby facilities include a golf course, family and kids-friendly attractions. However, for a special occasion, I definitely expected a lot more from the service standards. We can only implore you to bear with us on this occasion for the less than perfect experience and the undue distress we have caused during the course of your stay. Top room amenities include a minibar, air conditioning, and a flat screen TV. Prices are the average nightly price provided by our partners and may not include all taxes and fees. We certainly hope that the regrettable experiences will not deter you from returning to Capella Singapore and that you will allow us another opportunity to be of service to you and your partner and display not only the corrective measures we have taken but also the warm and friendly service for which we have become renown for. We look forward to seeing you again. Hotel Capella Singapore (SG Clean) Beachfront. The room was awesome. Is parking available at Capella Singapore? Thank you so much for really going out of your way to take care of us during the wedding, Mahesh & Jong Hann! Special mention to our housekeeper Luca, for keeping our room clean. Book Capella Singapore, Sentosa Island on Tripadvisor: See 2,414 traveller reviews, 3,248 candid photos, and great deals for Capella Singapore, ranked #2 of 17 hotels in … So if you intend to come here for a honeymoon, I’d say.. manage your expectations and pray for good luck. Yet, when the other couple assisted to ask for late checkout till 2:30pm for us, the late checkout was miraculously approved. I'm sure the team will be very heartened to hear about your praises, especially Kalai, Murni and Aunty Hoon! Now £444 on Tripadvisor: Capella Singapore, Sentosa Island. Reviewed September 25, 2019. Beachfront Airport shuttle. It was all excellent! We look forward to seeing you again. We will definetly chhoose Capella again as our next speical occasion. more. What food & drink options are available at Capella Singapore? However that said, we would expect abit more from a Capella hotel. Capella Singapore, Sentosa Island: See 2,390 traveller reviews, 3,223 user photos and best deals for Capella Singapore, ranked #2 of 17 Sentosa Island hotels, rated 4.5 of 5 at Tripadvisor. You guys made our stay extremely memorable – THANK YOU so much for taking such good care of us. Review of Capella Singapore. Beyond that, we had a mostly comfortable stay and look forward to returning eventually. Property is on the beach or right next to it. Book Capella Singapore, Sentosa Island on Tripadvisor: See 2,432 traveler reviews, 3,272 candid photos, and great deals for Capella Singapore, ranked #2 of 17 hotels in … The very friendly and attentive staffs especially Rina, She gives extra her hospitality service before and during our stay. Conveniently located restaurants include Cassia Restaurant, The Knolls, and The Garden. 1 The Knolls Sentosa Island, Sentosa Island, 098297 Singapore, Singapore It was our pleasure to host you and your family and we look forward to welcoming you back to Capella Singapore. a villa, plus champagne was provided to them as well. At Capella, we pride ourselves on offering the highest levels of care and hospitality to all our guests and I'm very sorry that you and your partner had to learn about the experience through another couple. Capella Singapore, Sentosa Island: See 2,381 traveller reviews, 3,222 user photos and best deals for Capella Singapore, ranked #2 of 17 Sentosa Island hotels, rated 4.5 of 5 at Tripadvisor. It was our pleasure to host you and I'm very pleased to hear that we've exceeded your expectations. Yes, Capella Singapore offers an airport shuttle for guests. See 2,354 traveller reviews, 3,220 candid photos, and great deals for Capella Singapore, ranked #2 of 17 hotels in Sentosa Island and rated 4.5 of 5 at Tripadvisor. I am very sorry that instead of a relaxing stay that you should have experienced, the noises from the idling vehicles and people talking have ruined it. Dear gliu003, Happy birthday to you, and thank you for choosing to celebrate at Capella Singapore. Which popular attractions are close to Capella Singapore? It’s really not about the material items but more of the fact that there was a difference in the service treatment that made us question - is our honeymoon any less special?? The hotel features suites and villas that are ideal for an extravagant experience. Dear AlfredLy, Thank you for returning to your second home! If it were a normal stay, I would say the standards at Capella are definitely a cut above the rest. The hotel is also 10-15 minutes drive away from Singapore's bustling business and shopping districts. Are any cleaning services offered at Capella Singapore? Special mention to our housekeeper Luca, for keeping our room clean. We look forward to welcoming you back as a family soon. They even noticed that my mom was feeling cold so they offered her hot drinks & offered her a shawl. You can request this in the next step. Capella Singapore, Sentosa Island: 2,392 Hotel Reviews, 3,223 traveller photos, and great deals for Capella Singapore, ranked #2 of 17 hotels in Sentosa Island and rated 4.5 of 5 at Tripadvisor Does Capella Singapore offer any business services? I'm sure the team will be very heartened to hear about your praises, especially Kalai, Murni and Aunty Hoon! Yes, free parking and valet parking are available to guests. It was our pleasure to host you and I'm very pleased to hear that we've exceeded your expectations. Are there opportunities to exercise at Capella Singapore? Which popular attractions are close to Capella Singapore? You can request this in the next step. We will definetly chhoose Capella again as our next speical occasion. It’s really not about the material items but more of the fact that there was a difference in the service treatment that made us question - is our honeymoon any less special?? Yes, guests have access to a pool, a fitness centre, and a sauna during their stay. Are any cleaning services offered at Capella Singapore? Warm Regards, Fernando Gibaja General Manager Capella Singapore. Warm Regards, Fernando Gibaja General Manager Capella Singapore, This was our first time at Capella and we stayed for 4 nights here in December. It felt like the service standards were inconsistent and we unluckily had the short end of the stick. Reviews of Capella Singapore (SG Clean) This rating is a reflection of how the property compares to the industry standard when it comes to price, facilities and services available. 1 The Knolls, Sentosa Island 098297 Singapore, All linens sanitized in high-temperature wash, Face masks required for staff in public areas, The grounds are nice, staff are friendly and room is comfortable. Due to the trave restriction, this year we decided to celebrate the birthday in Singapore. It felt like the service standards were inconsistent and we unluckily had the short end of the stick. Capella Singapore, Sentosa Island: Bekijk 2.315 beoordelingen, 3.195 foto's en aanbiedingen voor Capella Singapore, gewaardeerd als nr.2 van 17 hotels in Sentosa Island en … Prices are calculated as of 11/01/2021 based on … i would really recommend the hotel for business and leisure or family holidays. I was very impressed with their level of service and commitment to make sure the whole event was running smoothly and all guests were attended to. This is our third stay at the Capella, and we were looking forward to our return – this time opting for the villa so that we could bring our pet along. We recommend calling ahead to confirm details. Capella Singapore: Capella staycay 2020 - Read 2,408 reviews, view 2,771 traveller photos, and find great deals for Capella Singapore at Tripadvisor. Guests can enjoy its onsite, award-winning Auriga spa, three restaurants, as well as the beautiful landscape overlooking the South China Sea. Warm Regards, Fernando Gibaja General Manager Capella Singapore, A memorable birthday celebration in Singapore Capella. Warm Regards, Fernando Gibaja General Manager Capella Singapore, A memorable birthday celebration in Singapore Capella. Capella Singapore (SG Clean) is rated "Superb" by our guests. An ultra-luxury resort situated on Sentosa Island, Capella Singapore transports guests into a setting of ultimate peace and tranquility. Dear Cscapades11, Thank you so much for sharing your wonderful experience with us. Hotel Capella Singapore (SG Clean) Beachfront. Please come back whenever you need a relaxing getaway from the city. Response from Fernando Gibaja, General Manager at Capella Singapore, Review collected in partnership with this hotel. Book Capella Singapore, Sentosa Island on Tripadvisor: See 2,412 traveller reviews, 3,247 photos, and cheap rates for Capella Singapore, ranked #2 of 17 hotels in … Now $482 (Was $̶7̶6̶8̶) on Tripadvisor: Capella Singapore, Sentosa Island. I was very impressed with their level of service and commitment to make sure the whole event was running smoothly and all guests were attended to. Is Capella Singapore located near the city center? Does Capella Singapore have an airport shuttle? Nearby facilities include a golf course, family and kids-friendly attractions. Capella Singapore, Sentosa Island: See 2,409 traveller reviews, 3,247 user photos and best deals for Capella Singapore, ranked #2 of 17 Sentosa Island hotels, rated 4.5 of 5 at Tripadvisor. Warm Regards, Fernando Gibaja General Manager Capella Singapore. Guests can enjoy its onsite, award-winning Auriga spa, three restaurants, as well as the beautiful landscape overlooking the South China Sea. I am really pleased to hear that we've exceeded your expectations, especially by the actions of Mahesh and Jong Hann! Yet, when the other couple assisted to ask for late checkout till 2:30pm for us, the late checkout was miraculously approved. Largest entry level room by size at 77 sqm. We can only implore you to bear with us on this occasion for the less than perfect experience and the undue distress we have caused during the course of your stay. What made our experience so good was the amazing service from the staff - Kalai at the pool/Knolls was excellent and so was Murni at Bob’s Bar and Aunty Hoon during breakfast. Guests can enjoy an on-site restaurant, a lounge, and a poolside bar during their stay. This is the kind of service that sets Capella apart from other hotel brands! We certainly hope that the regrettable experiences will not deter you from returning to Capella Singapore and that you will allow us another opportunity to be of service to you and your partner and display not only the corrective measures we have taken but also the warm and friendly service for which we have become renown for. 1 The Knolls, Sentosa Island 098297 Singapore, All linens sanitized in high-temperature wash, Face masks required for staff in public areas, The grounds are nice, staff are friendly and room is comfortable. We look forward to welcoming you back as a family soon. There are more places to choose from in the Sentosa Island area. We have done multiple staycations in Singapore through 2020 due to the lack of travel and Capella has got to be our best staycation of 2020. Dear tiffseah, Thank you for choosing to stay at Capella Singapore for your honeymoon. Does Capella Singapore have an airport shuttle? If you are a resident of another country or region, please select the appropriate version of Tripadvisor for your country or region in the drop-down menu. What left abit of a bitter taste in our mouth is when they informed us that they were offered a complimentary upgrade to. Top room amenities include a minibar, air conditioning, and a flat screen TV. We were anticipating some quiet time and privacy, though the villa was facing the Capella residences, which also meant dealing with people talking, some road noise, idling vehicles (such as a resident’s Porshe and the Capella shuttle bus) along with some lack of privacy. Airport shuttle available at an additional charge. Yes, Capella Singapore offers an airport shuttle for guests. There are more places to choose from in the Sentosa Island area. Library lounge area to … It was our pleasure to host you and your family and we look forward to welcoming you back to Capella Singapore. We’ll even let you know about secret offers and sales when you sign up to our emails. What left abit of a bitter taste in our mouth is when they informed us that they were offered a complimentary upgrade to. We have since addressed the points highlighted with the respective sections to prevent a similar recurrence to you or any other guests. Thank you for your kind words and understanding. Despite the current strict pandemic measures in place, we had such a great time. It was all excellent! Yes, guests have access to a pool, a fitness center, and a sauna during their stay. What are some of the property amenities at Capella Singapore? Warm Regards, Fernando Gibaja General Manager Capella Singapore, Tripadvisor Plus Subscription Terms & Conditions, Hotels with Complimentary Breakfast in Sentosa Island, Hotels near Floating Bridge at Siloso Beach, Hotels near National Institute of Education. We came here for our honeymoon stay for three full nights. However, for a special occasion, I definitely expected a lot more from the service standards. Architecturally designed by Sir Norman Foster. It was our pleasure to host you and your partner, and I'm very pleased to hear that we've exceeded your expectations. Taxes and fees that are shown are estimates only. It was a once in a lifetime occasion for us and we’ve spent quite abit for the Capella experience but unfortunately I would say that we felt quite disappointed. However that said, we would expect abit more from a Capella hotel. I thanked you for your suggestion and definitely am looking forward to welcoming you back to our hotel soon! I'm sure the team will be very heartened to hear about your praises, especially Rina! Book Capella Singapore, Sentosa Island on Tripadvisor: See 2,414 traveller reviews, 3,248 photos, and cheap rates for Capella Singapore, ranked #2 of 17 hotels in … At Capella, we pride ourselves on offering the highest levels of care and hospitality to all our guests and I'm very sorry that you and your partner had to learn about the experience through another couple. Is parking available at Capella Singapore? Please come back whenever you need a relaxing getaway from the city. I am very sorry that instead of a relaxing stay that you should have experienced, the noises from the idling vehicles and people talking have ruined it. Covid 19 - … Airport shuttle available for an additional charge. See 2,432 traveler reviews, 3,272 candid photos, and great deals for Capella Singapore, ranked #2 of 17 hotels in Sentosa Island and rated 4.5 of 5 at Tripadvisor. What are some restaurants close to Capella Singapore? See more questions & answers about this hotel from the Tripadvisor community. Some of the more popular amenities offered include free wifi, a pool, and an on-site restaurant. Thank you so much for really going out of your way to take care of us during the wedding, Mahesh & Jong Hann! What food & drink options are available at Capella Singapore? Does Capella Singapore offer any business services? Property is on or right next to the beach. See more questions & answers about this hotel from the Tripadvisor community. Use this rating to help choose your stay! lovely restaurants and bar. Claim your listing for free to respond to reviews, update your profile and much more. Thank you for your kind words and understanding. Dear Cscapades11, Thank you so much for sharing your wonderful experience with us. If you are a resident of another country or region, please select the appropriate version of Tripadvisor for your country or region in the drop-down menu. Beachfront Airport shuttle. Own or manage this property? Taxes and fees that are shown are estimates only. Are there opportunities to exercise at Capella Singapore? Nearby attractions include Fort Siloso (0.4 km), Floating Bridge at Siloso Beach (0.3 km), and HydroDash (0.4 km). This is the version of our website addressed to speakers of English in the United States. Yes, it conveniently offers a business centre, meeting rooms, and a banquet room. Beyond that, we had a mostly comfortable stay and look forward to returning eventually. Prices are the average nightly price provided by our partners and may not include all taxes and fees. We came here for our honeymoon stay for three full nights. Take a look through our photo library, read reviews from real guests and book now with our Price Guarantee. It was our pleasure to host you and your partner, and I'm very pleased to hear that we've exceeded your expectations. The whole wedding was just beautiful. The location, away from mainland Singapore, is quiet and relaxed. If it were a normal stay, I would say the standards at Capella are definitely a cut above the rest. We were anticipating some quiet time and privacy, though the villa was facing the Capella residences, which also meant dealing with people talking, some road noise, idling vehicles (such as a resident’s Porshe and the Capella shuttle bus) along with some lack of privacy. Warm Regards, Fernando Gibaja General Manager Capella Singapore. Please see our partners for more details. I attended the wedding of my cousin last Sunday. In addition, we called to request for a late checkout but were informed that our latest checkout timing is at 1pm. I have since taken this up with the respective departments to ensure that we prevent another similar incident. We did mention that we are here for our honeymoon hence of course we entered the room expecting a nice welcome from the hotel in our room. This is the kind of service that sets Capella apart from other hotel brands! We did mention that we are here for our honeymoon hence of course we entered the room expecting a nice welcome from the hotel in our room. a villa, plus champagne was provided to them as well. The whole wedding was just beautiful. Now $509 (Was $̶6̶9̶4̶) on Tripadvisor: Capella Singapore, Sentosa Island. Response from Fernando Gibaja, General Manager at Capella Singapore, Review collected in partnership with this hotel. Which room amenities are available at Capella Singapore? The Capella Singapore offers an inspiring natural setting while providing easy access to Singapore's financial and shopping districts. While I'm glad to hear that you enjoyed the space that Capella has to offer, I am very sorry to hear that we failed to impress in certain aspects, especially for a special celebration like this one. Book Capella Singapore, Sentosa Island on Tripadvisor: See 2,409 traveller reviews, 3,247 candid photos, and great deals for Capella Singapore, ranked #2 of 17 hotels in … We are so spoilt that Capella is the only hotel in Singapore we would do a staycation again in the future. See you all again very soon , Dear Javeria, A very warm welcome to Capella Singapore! I have since taken this up with the respective departments to ensure that we prevent another similar incident. Yes, free parking and valet parking are available to guests. We are so spoilt that Capella is the only hotel in Singapore we would do a staycation again in the future. We were a tad disappointed when we saw nothing in the room though they did later deliver a fruit platter, a Capella candle and three macarons :/ The stay was comfortable, I guess, until we bumped into another couple who had their honeymoon stay here for two nights. I thanked you for your suggestion and definitely am looking forward to welcoming you back to our hotel soon! Yes, it is 0.5 miles away from the center of Sentosa Island. Is Capella Singapore located near the city centre? Dear gliu003, Happy birthday to you, and thank you for choosing to celebrate at Capella Singapore. Our room clean Singapore we would expect abit more from the Tripadvisor community very. ) is rated & quot ; by our partners and may not include all taxes and fees that are are! Birthday to you, and a sauna during their stay centre of Sentosa Island that my was! Standards were inconsistent and we look forward to welcoming you back to Capella.! 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